Shge Premium Shipping Policy
1. Shipping Methods and Speed
- We offer various shipping methods, including standard, expedited, and express delivery.
- Shipping speed depends on the chosen method and the destination.
2. Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and delivery location.
- Customers can view shipping costs during checkout.
3. Order Processing Time
- Orders are typically processed within 1-2 business days.
- Delays may occur during peak seasons or due to unforeseen circumstances.
6. Returns and Exchanges
- Refer to our separate Return Policy for details on returns and exchanges.
- Customers must notify us within 3 days of receiving the product.
7. Lost or Damaged Shipments
- In case of lost or damaged shipments, contact our customer support.
- We will investigate and provide a resolution.
8. Address Accuracy
- Customers are responsible for providing accurate shipping addresses.
- Incorrect addresses may result in delivery delays or additional charges.
9. Shipping Restrictions
- Some products may have shipping restrictions due to legal or safety reasons.
- We deal with all applicable regulations by Nepal Government.
10. Contact Information
- For any shipping-related inquiries, reach out to our customer support.
- Email: business@shgepremium.com